A Twitter employee temporarily deactivated Trump’s account on their last day in work

The social media company is inducting a review of the incident.

November 03, 2017

Twitter has confirmed that an employee used their last day working for the company to deactivate Donald Trump's Twitter account. The tech company has launched a review of its policies following the November 2 incident, which saw the President's account unavailable for 11 minutes.


Users who visited the President's account were met with the message: "Sorry, that page doesn't exist."

An official statement from the @TwitterGov account later clarified that Trump's account was "inadvertently deactivated due to human error by a Twitter employee." A second statement added: "Through our investigation we have learned that this was done by a Twitter customer support employee who did this on the employee's last day. We are conducting a full internal review."

The account was taken offline shortly after Trump tweeted a video announcing the next Chairman of the Federal Reserve in the afternoon.

Twitter has previously faced calls to delete Trump's account. However, in September the company said his tweets threatening North Korea were "newsworthy" and would remain online in the public interest.